Howdy Y'all, OC here, one of our friendly forum sheriffs. Some may disagree on the friendly part, but I
digress
Thanks fer making Wild West Town such a fun and exciting game. We know that many of you have experienced server issues with this game. As you know this game is still in Open Beta. What does that mean? Well partners, that means our fearless developers are still out there taming the wild that is this game. And well, y'all just took to this here game so quickly that they're having to wrestle up more servers to spread the load over. So while yer out there planting crops and taming the wild west, they're working on growing servers and taming a mess o'cables and wires and things.
So Y'all just be patient and bear with us as we grow.
Q: How Do I contact Support
A: For Wild West Town e-mail wild.west.help@clipwiregames.com
Q: What information do I need to provide support when I email them
A: When emailing support, please include a good description of the problem, what browser & version you are using, a screen shot if applicable, and your facebook account link
Q: What is my facebook account link
A: A Link to your profile page. It should look like this: http://www.facebook.com/{YOURNAMEHERE} (hoos edit: Or if you are viewing your own profile page, that's the link, so copy and paste the address in your address bar..http://www.facebook.com/profile.php?id=3XXXXXXXXX)
Q: I can't complete my mission because my friends keep stealing my crops. What can I do
A: Before you accept any Friend Help make sure you harvest any crops needed for missions. Then accept you friends help. They already got their credit when they helped you
Q: I clicked on my oil rig to collect my oil and my derrick disappeared
A: Every few days your Oil Well is going to run dry. At that point your derrick is going to disappear. Use your shovel tool to dig for a new oil gusher and then build a new derrick on top of it
Q: I just got finished a few minutes harvesting 5 of a crops. I'd already had 2 of that crop in my storage, and it still shows 2. Where did the 5 crops I just planted go
A: When you harvest crops there is a chance that you can get a prize winning crop of that type e.g if you harvest corn then you have a chance of getting a prize winning corn. The only crops that go into your storage when harvested are the prize winning ones
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